1. General Conditions
The purpose of this Privacy Policy is to explain to you the personal data processing policy applied by Salgueiro Home since, in order to deliver our products and communicate with our customers, it is essential and imperative that you are fully aware of it.
This application and the corresponding Privacy Policy are managed by M.A.Salgueiro, S.A., a company registered with the R.C.R.C. Lisboa under no. 500 177 201, with its registered office at Avenida Almirante Reis, 80C, in Lisbon, Portugal.
These conditions set out the rights and obligations of all users (“The User”), on the one hand, and those of Salgueiro Home (“we” / “our” / “The Seller”), on the other, relating to the goods/services made available on this APP, hereinafter jointly referred to as “Salgueiro Home services”.
2. Privacy Policy
Salgueiro Home recognizes the importance of protecting your personal data, whatever its nature and values, above all, honesty and transparency so that it is possible to build a solid and lasting relationship with customers based on trust and mutual benefit.
Salgueiro Home is therefore committed to complying with the General Data Protection Regulation, identified as REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016.
In this context, Salgueiro Home ensures that all its data subjects will be able to exercise their rights, and for this purpose a Data Protection Officer has been appointed in accordance with articles 37, 38 and 39 of the aforementioned regulation.
Any data subject who wishes to exercise their rights and/or raise any questions related to this issue can contact us by email at privacidade@salgueirohome.com
3. Collection and processing of personal data
Data subjects’ data will be acquired using tools that will allow informed and positive consent, identification of the rules for transparent processing of the data placed in Salgueiro Home’s care, as well as the time and due support for the retention of the data entrusted to Salgueiro Home’s custody, always guaranteeing its confidentiality.
The personal data collected is: name, address, gender, date of birth, email, cell phone, address and VAT number.
4. Purpose of processing personal data
The personal data we process at M. A. Salgueiro will only be used for the following purposes:
- Processing orders;
- Communicating with customers and answering questions;
- Processing requests for information;
- Processing complaints;
- Marketing communications;
5. Transfer of personal data
In order to fulfill the purpose of this app, Salgueiro Home will transfer your personal data to other entities, which will process it for the following purposes:
- Payment management and processing activities;
- Provision of Salgueiro Home services;
- Delivery and shipping management of orders.
6. Consent
Respect for the client’s wishes is one of Salgueiro Home main concerns when it comes to processing your personal data. However, we do not want to affect the relationship we have with you or fall short of your expectations. We have therefore considered that if you have maintained a relationship with us in the last 2 years, i.e. if you have made a purchase, it has not been necessary for us to ask for your consent. However, if you disagree, you can object at any time by writing to us at privacidade@salgueirohome.com
7. Data retention period
Your data will be kept by Salgueiro Home for the purposes described here for as long as is necessary for the aforementioned purposes, except if the personal data in question is necessary to prove compliance with obligations, until the limitation period for the corresponding rights has elapsed, or if there is a longer data retention period imposed by law.
When your personal data is no longer necessary, it will be removed from our systems and records or kept anonymously so that you cannot be identified from it.
9. Right to be forgotten
In accordance with the provisions of the GDPR, users can exercise their rights of access, rectification, erasure, limitation, opposition and portability at any time by sending an email to the following contact: privacidade@salgueirohome.com.
Following the registration of the complaint made in this way, Salgueiro Home ensures that a communication process is carried out with the data subject, informing them in good time and in accordance with the stipulations of the aforementioned regulation, at each step of the processing of their complaint.